The Office of Information Technology at CU Boulder is looking to establish and manage a comprehensive Software Asset Management (SAM) program to track and manage financial, licensing, and contractual aspects of IT software assets throughout their lifecycle. This includes optimizing software license agreements, recapturing unused licenses, managing the software portfolio, and providing customer-facing services like a software catalog and knowledge resources.
Requirements
- Familiarity with SAM specialty tools, such as ServiceNow, Flexera, Ivanti, or Snow License Manager.
- Experience using ServiceNow or similar ITSM tool.
- Certification for Software Asset Management, Asset Management, or ITIL/ITSM or the willingness to become certified within one year.
- Advanced experience with Excel and databases, and experience with cloud-based management apps.
Responsibilities
- Administers technical tools to supervise, license, and distribute software.
- Coordinate responses to audits including internal and vendor inquiries.
- Provide support in ensuring software compliance through data review, reporting, helping identify risks and recommend corrective actions.
- Maintain an inventory of OIT software.
- Develop appropriate distribution methods for software to customer populations.
- Provide access rights and provisioning for customer populations, including administrators and users of the software.
- Play a key role in the implementation of the Software Asset Management tool, driving assigned deliverables and supporting overall project success.
Other
- At least 5 years of professional experience in software asset management.
- Transformative and execution driven approach.
- Ability to work with partners on gathering and deciphering business requirements.
- Robust interpersonal skills and comfortable working in an environment of shared governance.
- Strong written and verbal communication skills, with the ability to connect with both technical and non-technical teams.
