CACI is seeking a skilled Software Data Modeler to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program, with the goal of maximizing software investment, adhering to license terms and responding to audits as part of an enterprise software asset management team.
Requirements
- SAM Expertise: Proven experience (3+ years) in Software Asset Management (SAM), Software License Management, and / or IT Asset Management
- ServiceNow SAM Proficiency: Hands-on experience working with ServiceNow SAM Pro, including creating and managing software models, entitlements, and reconciliation processes
- Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills with a meticulous focus on data accuracy and detail, with the ability to identify and resolve complex licensing issues
- Licensing Model Knowledge: Deep understanding of various software licensing models and metrics (e.g., perpetual, subscription, concurrent user, named user)
- Prioritization and Management: Ability to prioritize and manage collecting information and modeling multiple publishers and products, while adhering to deadlines and maintaining high-quality work
- Specific Publisher Experience: Experience with specific software publishers or products (e.g., Microsoft, Oracle, Adobe, IBM), demonstrating a deep understanding of their licensing complexities
- SAM Certification: Certification in Software Asset Management (e.g., ServiceNow Certified Software Asset Management Professional, CSAM, CHAMP)
Responsibilities
- Software Modeling and Management: Model software licenses, entitlements, and usage data for assigned publishers and products within the software asset management solution, adhering to best practices and the DAF software policies and procedures
- DAF Client Collaboration: Proactively collaborate with the DAF to understand their software landscape, installation details, licensing requirements, and specific needs related to the assigned software publishers and products
- Licensing Expertise: Stay current on licensing models, product changes, and industry best practices for assigned publishers, with a focus on how these changes impact the DAF client's software portfolio
- Data Accuracy and Integrity: Troubleshoot data discrepancies and ensure the accuracy, completeness, and reliability of software purchase and usage data
- SAM Work Instruction Development: Develop and maintain work instructions specifically tailored for the assigned publishers and products to document the steps necessary to maintain an accurate license compliance position
- Reporting and Analysis: Assist in generating and analyzing reports on software compliance, usage, and optimization opportunities for assigned publishers, providing actionable insights
- Audit Support: Providing evidence and artifacts related to purchases and usage in response to audit requests
Other
- Ability to obtain and maintain a Secret clearance
- 15+ Years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience)
- U.S. Citizenship: Must be a U.S. Citizen to comply with government requirements
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with the DAF, internal teams, and external vendors
- Percentage of Travel Required: Up to 10%