Crunchyroll is seeking a Software Delivery Manager to join their Enterprise Technology Team to help drive day-to-day technical execution across engineering teams, ensuring progress against design milestones, system readiness, and delivery timelines.
Requirements
- You have a strong technical foundation—you're comfortable in conversations about APIs, content pipelines, CDNs, and cloud architecture.
- You've proven your ability to capture business needs and translate them into clear technical specifications.
- You're fluent with tools like Jira, Confluence, Lucid, Smartsheet, or similar.
- Experience with content lifecycle, streaming platforms, or global content distribution.
- Familiarity with Agile certifications (CSM, PMI-ACP).
Responsibilities
- Translate high-level business needs into technically feasible and prioritized requirements. Ensure every initiative has clear technical definitions and delivery criteria.
- Partner with engineering leads to understand technical architecture and align roadmaps with execution plans. Drive consistent decision-making by clarifying trade-offs and validating technical feasibility throughout the program lifecycle.
- Create high-quality technical specifications and process flows for engineers and cross-functional partners.
- Identify blockers, manage risks, and proactively clear paths to execution without waiting for direction.
- Facilitate Agile ceremonies and drive adoption of best practices in iterative delivery.
- Keep internal stakeholders aligned through direct, transparent, and timely communication.
- Create and maintain functional and technical documentation, including process flows, APIs, and integration specs to ensure long-term maintainability and clarity.
Other
- You have 10+ years of experience managing complex, technical programs in content/media, digital platforms, or SaaS.
- You have a bias toward action—you don't wait to be told what to do; you go figure it out and rally others around the solution.
- You've successfully managed large cross-functional initiatives involving engineering, product, and operations.
- You communicate with clarity and confidence, navigating between executive updates and engineering stand-ups with ease.
- You hold a bachelor's degree in Computer Science, Engineering, or a related field.
