EGlobalTech is seeking a hands-on developer to design, build, and extend a web-based chatbot embedded within a public-facing website, continuing the evolution of the existing chatbot solution through new features, improved user experience, and expanded integrations.
Requirements
- Strong experience with React and modern JavaScript including component-based development
- Hands-on experience with AWS services including Lambda, CloudWatch, API Gateway
- Experience integrating web applications with Amazon Lex or similar conversational platforms
- Experience working with REST APIs and backend integrations
- Familiarity with cloud-native application development concepts
- Experience using Git for source control and collaborative development
- Experience using Jira (or similar tools) for task tracking, sprint planning, and issue management
Responsibilities
- Design, build, and extend a React-based chatbot UI embedded in a public-facing website
- Continue development of an existing chatbot by adding new features, workflows, and UI improvements
- Improve chat user experience, including conversation flow, accessibility, responsiveness, and error handling
- Implement enhancements based on evolving requirements and user feedback
- Design and implement intents, slots, and dialog flows
- Extend conversational capabilities through backend integrations, APIs, and data sources
- Support behaviors such as contextual follow-ups, clarification prompts, and fallback handling
Other
- 8+ years of professional software development experience, with a strong focus on building and extending production applications
- Ability to work within an existing codebase and iteratively extend functionality
- Strong communication skills and comfort working directly with clients
- Background investigation, pre-employment drug screen, and/or credit check may be required
- Must be eligible to work in the US
