The company is looking to solve the problem of managing and maintaining a large number of devices across the agency, including mobile devices, desktop computers, and virtual endpoints.
Requirements
- Expert experience in SCCM 2019 Versions 2006 & MECM
- Strong Experience of Operating System Deployment, in place OS upgrades, and task sequences
- In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues
- Expertise in SCCM Administration, software deployment, packaging, endpoint asset intelligence, installer
- Experience in deploying, troubleshooting, and managing Bit locker encryption on Windows devices
- Expertise in Package Creation, Deployment and Reporting
- Intermediate skills with InTune Unified Endpoint Management
Responsibilities
- Implement and manage Intune services to centralize authoring of device configurations, manage user access, and simplify app and device management
- Operate and maintain the Government mobile device management (MDM) system (Microsoft Intune)
- Administer mobile devices such as smartphones, tablet devices, and laptops
- Ensure devices adhere to access, configurations, corporate policies and certificates, and backend infrastructure
- Perform patch management for servers, workstations, and infrastructure devices
- Plan software pushes using approved RRB enterprise patch management software
- Troubleshoot software package deployment
Other
- Ability to obtain a Public Trust and US Citizenship Required
- High School diploma or equivalent required
- Must be fluent in reading, writing, and speaking English
- At least six (6) years of help desk experience
- CompTIA A+, Security+, Network+, and ITIL Foundations (required or must be obtained within six months of hire)
- Ability to work from home in an uninterrupted space with high speed intranet
- Schedule 8-5 PM EST
- No Travel required
