Mechanics Bank is seeking a Software Development Business Systems Analyst to drive Internal Product initiatives, acting as the primary contact for escalated support and product enhancement requests within the Bank Ops Development team.
Requirements
- Working knowledge of SQL.
- Azure DevOps
- Visio / Process Flowcharting.
- Ability to comprehend business needs and disseminate them to developers.
Responsibilities
- Document decisions made in collaboration meeting/sessions
- Produce data flow diagrams
- Produce system interaction diagrams
- Enter and manages tickets within project tracking software (Azure Dev Ops)
- Work closely with PSE and QA to create release documentation and CAB requests
- Provide support during the release process engaging resources as needed
- Owns production support issues escalated to the development team by Product Support (ASE's)
Other
- A minimum of 3 years of related experience required.
- Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
- Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
- Optimizes Work Process - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Customer oriented mindset.
