Improving performance of Apple Services, impacting customer experience across multiple hardware platforms.
Requirements
- Proficient in automation with strong handle scripting languages like python, shell
- Knowledge of Xcode and Splunk dashboard skills are a plus
- Proficient is scripting languages like python, shell
- Splunk Dashboards and knowledge of queries is preferred
- Understanding of system components like CPU, Memory and impact on performance
Responsibilities
- Design understanding
- Defining KPIs
- Writing key test scenarios
- Manage automation pipelines
- Monitor KPIs to flag concerns as necessary
- In-depth analysis of scenarios and call flows
- Propose optimizations to improve user experience
Other
- Candidate must have experience in working in a team culture
- Strong communication and soft skills are highly desirable for this role
