NTT DATA is seeking a Software Development Senior Specialist to manage and maintain their Azure cloud infrastructure and SQL Server databases, ensuring system health, performance, and availability through monitoring, incident handling, patching, and maintenance tasks.
Requirements
- 5+ years of experience in Microsoft Azure Cloud IT support, preferably cloud or infrastructure.
- 5+ years of experience working with SQL Server in support or operations.
- 2+ years of experience with monitoring tools (Kibana/Grafana).
- Good understanding of Azure Portal navigation and core services: Virtual Machines (VMs), Storage Accounts, Networking (VNet, NSG, VPN), Azure AD.
- Basic knowledge of Azure Monitor, Log Analytics, and Alerts.
- Experience handling backups and restore operations in Azure.
- Good knowledge of SQL Server Management Studio (SSMS) and SQL Server including monitor and troubleshoot SQL Agent jobs, check logs for failures, blocking, and deadlocks, run queries for health checks (sessions, backups, fragmentation), familiarity with backups & restores (full, differential, log).
Responsibilities
- Review and respond to alerts from Azure Monitor, Log Analytics, and other monitoring tools
- Investigate resource utilization (CPU, RAM, storage, network)
- Identify recurring incidents and suggest automation
- Work on tickets escalated from L1 / tech Support
- Perform root cause analysis and create knowledge base articles for recurring issues
- Schedule and monitor patch deployments for VMs/resources
- Monitor SQL server jobs, error logs, blocking sessions, deadlocks
Other
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
- Strong troubleshooting and analytical skills.
- Good communication skills (able to explain technical issues clearly to non-technical users).
- Ability to work on shift-based support (24x7 environments in many orgs).
- ($50-$57/hour)
