Optum Services Inc. is looking to solve the business problem of improving network computer and network software or specialized utility programs, specifically in the areas of Blue Prism and Power Automate live environment management, case management, and process workload allocation.
Requirements
- Processing Automation Using RPA Tools including Blue Prism and Power Automate
- Database experience with Sql Server, Oracle, MySql, including writing queries and stored procedures
- Azure, AWS, and other Cloud Platforms
- Azure Dev Ops
- AI/ML platforms leveraging automation efficiency
- Copilot, Power Applications Suite
- Building components and frameworks with Java, J2EE, Eclipse IDE
Responsibilities
- Daily administration of the Blue Prism and Power Automate live environment (running processes, maintaining resource PCs, and viewing logs)
- Case Management, managing and allocating process workloads
- Managing and investigating exceptions (Business and System Exceptions)
- Solving issues that arise in the day to day running of Blue Prism processes and assisting in the provision of timely responses and solutions as required
- Configure Blue Prism and Power Automate processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
- Record and try to solve issues that arise on Blue Prism and Power Automate processes that are live
- Support existing processes and implementing change requirements as part of a structured change control process
Other
- Master's degree in Information Technology Management, Computer Science or related field
- Two (2) years of experience in the job offered or in a Engineering-related occupation
- Ability to work within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly
- Ability to get an automated process back in production once issues are identified and resolved
- Telecommuting is available from anywhere in the U.S.
