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Software Engineer

ServiceNow

$111,200 - $172,400
Jul 31, 2025
Waltham, MA, USA
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Enhance ServiceNow's Generative AI features by crafting search-specific UI components and building intuitive Admin UIs for new search and Generative AI capabilities.

Requirements

  • 0-2+ years of experience with Java or a similar OO language
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Experience with any of the modern UI frameworks like Angular, React or Vue
  • Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)
  • Experience in prompt engineering and GenAI will be considered a plus
  • Experience in using AI Productivity tools such as Cursor, Windsurf, etc, will be considered a plus

Responsibilities

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Help design and implement new products and features while also enhancing the existing product suite
  • Craft search-specific UI components which power ServiceNow’s Generative AI features
  • Build and maintain analytics dashboards which help customers understand how search is being used and is adding value to their ServiceNow instances
  • Build a highly interactive, intuitive, easy to use Admin UI for new, innovative search and Generative AI capabilities that is extensible and easy to maintain

Other

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Analytical and design skills