The University of Washington (UW) needs to support and maintain its Workday HR/Payroll functionality to ensure the integrity and smooth operation of its HR/Payroll systems across the university.
Requirements
- 3+ years of experience with Workday or a similar Enterprise Resource Planning (ERP) system.
- Familiarity with HR/Payroll domains (e.g., HCM, Benefits, Absence, Payroll).
- Strong analytical skills for business process review and systems troubleshooting.
- Experience with tools such as Jira, Excel (lookups, pivot tables), or automated testing suites (e.g., Kainos).
- Understanding of data security and reporting in a SaaS environment.
- Hands-on configuration experience in Workday.
- Agile experience (Scrum or Kanban).
Responsibilities
- Configure and maintain Workday HR/Payroll functionality, ensuring alignment with business processes.
- Analyze business needs and support implementation of functional and technical solutions.
- Collaborate with integration and reporting teams to ensure cross-functional consistency.
- Participate in testing, validation, and continuous improvement efforts.
- Provide day-to-day support, including resolving user inquiries and system issues.
- Load and troubleshoot EIBs, support transaction processing, and manage system updates.
- Participate in testing activities related to Workday feature releases and upgrades.
Other
- Bachelor’s degree in Human Resources, Business Administration, Information Science, Computer Science, or related field – or equivalent experience.
- Excellent verbal and written communication skills for both technical and non-technical audiences.
- Customer service mindset with ability to perform well in high-volume periods.
- Experience supporting mission-critical production systems.
- Hybrid role: on-site presence required in Seattle office at least two days per week.
