The Azure Customer Experience Platform (CXP) team's mission is to transform Microsoft Cloud customers into fans by analyzing and amplifying customer needs and driving the vision to improve Cloud quality, security, and reliability.
Requirements
- coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- 2 years of proven track record of shipping high quality products or services.
- Experience with one or more cloud platforms (e.g., Azure, AWS, etc).
Responsibilities
- Design, implement, verify, deploy, and maintain high-quality code using modern engineering practices and tools.
- Optimize, debug, and refactor code to improve performance and maintainability, and effectiveness.
- Works with appropriate stakeholders to determine user requirements for a feature.
- Collaborates with engineers and mentors to translate ideas from research and design into production-grade systems.
- Acts as a Designated Responsible Individual (DRI) in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook.
- Contribute to the continuous improvement of the team's processes, practices, and culture.
- Learn and adopt new technologies and frameworks as needed.
Other
- customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
