The Azure Customer Experience Platform (CXP) team's mission is to transform Microsoft Cloud customers into fans by analyzing and amplifying customer needs and driving the vision to improve Cloud quality, security, and reliability.
Requirements
- experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python,
- Demonstrated proficiency in computer science concepts including data structures, algorithms, and software design patterns.
- Demonstrated experience in object-oriented programming.
- Proficient with high quality software design, development experience with effective problem solving, and debugging skills.
Responsibilities
- With guidance, learns to create and implement extensible code for a product, service, or feature reusing code as applicable.
- Works with appropriate stakeholders to determine user requirements for a feature.
- Collaborates with experienced engineers and mentors to translate ideas from research and design into production-grade systems.
- Acts as a Designated Responsible Individual (DRI) in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook.
- Contributes to the continuous improvement of the team's processes, practices, and culture.
- Learns and adopts new technologies and frameworks as needed.
Other
- customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
