ServiceNow is looking to hire a Software Engineer to join their Financial Services Operations (FSO) team to build end-to-end workflows for the financial services industry, simplifying operations, improving compliance, and delivering exceptional customer experiences at scale.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Experience with JavaScript or similar programming languages, and Java or equivalent.
- Knowledge of REST and SOAP APIs for system integration.
- Solid understanding of data model design and backend development principles.
- Commitment to delivering high-performance code.
- Exposure to the ServiceNow platform (not mandatory).
- Knowledge of AI/automation workflows and familiarity with LLMs (Large Language Models).
Responsibilities
- Design and implement backend workflows and data models for financial services use cases (claims, disputes, fraud, onboarding).
- Configure and extend ServiceNow platform capabilities, including building UIB components for workspace pages.
- Develop and integrate with external systems (core banking, insurance platforms, card providers) using REST and SOAP APIs.
- Translate business requirements into efficient flows and scalable designs.
- Ensure code is optimized for space and time complexity, with a focus on performance and reliability.
- Participate in agile development cycles, peer reviews, and collaborative design discussions.
Other
- Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
- Strong logical and analytical thinking.
- Ability to transform business requirements into technical workflows.
- Interest in financial services systems (banking, insurance, payments).
- Interest in UIB/workspace UI design.
