ATPCO is looking to hire a Software Engineer to implement, enhance, and maintain a wide range of ATPCO applications and services. This role will involve collaborating with cross-functional teams to design and develop software solutions that align with business objectives, ensuring high performance, scalability, and reliability. The engineer will also be responsible for improving existing applications, integrating new features, and maintaining system functionality to meet evolving business needs.
Requirements
- IBM DB2 skills (SQL queries, stored procedures, performance tuning)
- Redis
- Neo4J
- MySQL
- MongoDB
- IBM Job Control Language (JCL)
- Shell scripting
Responsibilities
- Provide 24x7 Tier 2 support for all ATPCO applications and systems during both day and night oncall rotations, including weekends and holidays
- Support resolution of production issues, ensuring effective communication and customer satisfaction.
- Perform applications and database maintenance activities such as MPM data uploads, historical data migrations, back-door data fixes and address customer subscription data processing issues.
- COBOL programs and JCL maintenance
- Work with PSS Tier 1 to maintain and optimize Control-M/EM batch processing jobs
- Take ownership of triaging production issues, and resolve or escalate appropriately, ensuring continuity of service.
- Monitor systems such as ServiceNow, Splunk Oncall, alerts, and group emails, and respond to issues in a timely manner.
Other
- Minimum 2+ years of IBM Mainframe and Distributed web/Cloud-based applications 24/7 support experience, including nights, weekends, and holidays
- Proven track record in IT Operations / Applications Production Support within complex enterprise environments.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Excellent oral and written communication skills for technical and non-technical stakeholders.
- Strong business acumen with the ability to quickly understand operational and business incident impact.
