ServiceNow aims to transform how work is done by providing innovative AI-enhanced technology that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. The CMDB team specifically focuses on building intelligent applications and experiences for the CMDB platform, which is foundational to ServiceNow's ecosystem and serves as the single source of truth for customers.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 3+ years of full stack software development experience with programming languages like Java or similar OO language
- Full stack Development experience
- Ability to debug and arrive at RCA (root cause analysis) efficiently.
- Cloud Enterprise software experience
- Experience building scalable experiences and working in a complex architecture
- Experience with modern UI frameworks like Angular, React or Vue
Responsibilities
- Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
- Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
- Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
- Help design and implement new products and features while also enhancing the existing product suite
- Contribute to impactful product development as we continue to grow and scale.
- Help craft intelligent, adaptive solutions that elevate how users interact with the CMDB.
- Debug and optimization.
Other
- Passion for JavaScript and the Web as a platform, reusability, and componentization
- Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
- Analytical and design skills
- Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)
- Ability to communicate effectively & efficiently with a consistent practice of technical documentation
