ServiceNow is looking to transform how we work by bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Requirements
- 4–5 years of experience as a Full-stack Software Engineer with strong coding experience in Java (or a similar OO language) and JavaScript.
- Hands-on expertise with modern front-end frameworks such as Angular, React, or Vue.
- Solid understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
- Proven ability to build reusable components and scalable architectures for enterprise-level applications.
- Working knowledge of software development tools such as IDEs, debuggers, build tools, source control, profilers, and Unix/system administration tools.
- Analytical mindset with excellent design and problem-solving skills.
- Experience or strong interest in cybersecurity, particularly within Security Operations, Security Incident Response, or Vulnerability Management, is a significant plus.
Responsibilities
- Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.).
- Work with product owners to understand detailed requirements and own your code from design to delivery—covering implementation, test automation, and continuous improvement of high-quality software.
- Design software that is intuitive, extensible, and customizable to meet customers’ unique needs.
- Collaborate in the design and development of new products and features while continuously enhancing our existing Security Operations product suite, including Security Incident Response and Vulnerability Management.
- Partner closely with cross-functional teams to deliver fullstack solutions, balancing backend logic and performance with front-end usability and design.
- Interface directly with customers along with PM to understand use cases, troubleshoot issues, and ensure that delivered solutions align with customer needs and expectations.
- Contribute to establishing strong engineering foundations for a growing team; as a founding team member, you will help shape the technical direction and culture.
Other
- Work on projects requiring GCC (Government Community Cloud) access and handle U.S. soil cases, collaborating with primarily U.S.-based customers and stakeholders
- Excellent communication and collaboration skills to engage effectively with internal teams and external customers.
- A passion for clean, maintainable code and delivering customer-centric engineering solutions.
- U.S. Citizenship required due to the nature of work involving GCC access and U.S.-based customer environments.
- All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
