ServiceNow aims to transform how we work by providing innovative AI-enhanced technology to its customers. This role will contribute to enhancing their Security Operations product suite, including Security Incident Response and Vulnerability Management, by building high-quality, scalable, and reusable code.
Requirements
- 4–5 years of experience as a Full-stack Software Engineer with strong coding experience in Java (or a similar OO language) and JavaScript.
- Hands-on expertise with modern front-end frameworks such as Angular, React, or Vue.
- Solid understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
- Proven ability to build reusable components and scalable architectures for enterprise-level applications.
- Working knowledge of software development tools such as IDEs, debuggers, build tools, source control, profilers, and Unix/system administration tools.
- Analytical mindset with excellent design and problem-solving skills.
- Demonstrated ability to leverage or critically assess AI integration into development workflows, automation, or problem-solving processes.
Responsibilities
- Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.).
- Work with product owners to understand detailed requirements and own your code from design to delivery—covering implementation, test automation, and continuous improvement of high-quality software.
- Design software that is intuitive, extensible, and customizable to meet customers’ unique needs.
- Collaborate in the design and development of new products and features while continuously enhancing our existing Security Operations product suite, including Security Incident Response and Vulnerability Management.
- Partner closely with cross-functional teams to deliver fullstack solutions, balancing backend logic and performance with front-end usability and design.
- Interface directly with customers along with PM to understand use cases, troubleshoot issues, and ensure that delivered solutions align with customer needs and expectations.
- Contribute to establishing strong engineering foundations for a growing team; as a founding team member, you will help shape the technical direction and culture.
Other
- Experience or strong interest in cybersecurity, particularly within Security Operations, Security Incident Response, or Vulnerability Management, is a significant plus.
- Excellent communication and collaboration skills to engage effectively with internal teams and external customers.
- A passion for clean, maintainable code and delivering customer-centric engineering solutions.
- U.S. Citizenship required due to the nature of work involving GCC access and U.S.-based customer environments.
- Work on projects requiring GCC (Government Community Cloud) access and handle U.S. soil cases, collaborating with primarily U.S.-based customers and stakeholders
