STERIS is looking to solve the problem of improving customer experience, quality, delivery, and cost of service by leveraging machine data and IoT technologies for their healthcare and life science products. This involves enhancing predictive maintenance, serviceability, and reliability assessments, as well as streamlining service operations through data analytics and automation.
Requirements
- Demonstrated understanding of machine data and analytics.
- Demonstrated understanding of IoT, technology, and continuous improvement.
- Demonstrated IT, AV, mechanical, electrical and computer troubleshooting skills.
- Ability to read engineering drawings and schematics is preferred.
- Familiarization with Microsoft applications and tools is required.
- Minimum 1 years experience.
- Minimum 2 years' experience in a service, sustaining, software development, or quality engineering role is strongly preferred.
Responsibilities
- Develop service standard work to incorporate Design for Connectivity into the New Product Development processes and procedures.
- Develop use cases to leverage machine data to improve service outcomes including improved fault diagnostics, equipment health indicators and conditioned based maintenance.
- Develop procedures and use cases to process software log files from embedded systems / controls to associate fault conditions to alarms to improve diagnostics.
- Research innovating Internet of Things (IoT) technologies that leverage machine data to improve Customer experience and improve quality, deliver and cost of service.
- Monitor and review machine data to assess the equipment’s health, develop pre-emptive troubleshooting guidelines, and identify device insights.
- Conduct design reviews for serviceability and reliability, generate service plans for products and processes, develop service documentation and procedures, define service parts, outline service training and track equipment performance.
- Perform data analytics and aid in creation of standard processes and process automation.
Other
- This is a hybrid role with the requirement of working onsite at our Mentor, OH Corporate HQ, 3 days per week.
- Demonstrated excellent organization, oral and written communications skills.
- Demonstrated computer knowledge to include word processing, spreadsheets and e-mail computer skills.
- Travel to customer sites when required to assist in field activity.
- Bachelor's degree in Engineering, IT, or related technical field.
