Zoom is looking to build the backend foundation for AI-powered product experiences, specifically for AI Docs and AI Office, by developing and maintaining scalable, secure backend services that integrate AI capabilities into core products.
Requirements
- 3+ years of backend development experience, proficient in mainstream languages such as Go/Python/Node.js/Java, with knowledge of distributed systems, microservice architecture, databases, caching, and cloud-native technologies.
- Have Deep understanding and practical experience with Agents, familiar with mainstream Agent frameworks such as LangChain, LangGraph, AutoGen, etc.
- Have experience with online document/Office-related AI applications preferred
Responsibilities
- Building next-generation AI First products for AI Docs and AI Office
- Exploring Agent Reasoning and Agentic RAG technologies, optimize Deep Research patterns for complex queries, achieve long-text understanding and cross-document information integration
- Being responsible for the design, development, and maintenance of AI application backend systems, ensuring high availability, scalability, and performance
- Building AI APIs/Agents and related services, integrating AI capabilities into core products.
- Ensuring observability, reliability, and security of AI services.
- Participating in architecture reviews, technical design, and code reviews to maintain high engineering quality standards.
- Exploring continuously and introduce new technologies and frameworks to optimize product experiences in AI scenarios.
Other
- Immigration sponsorship is not available for this position
- Have excellent problem analysis and solving abilities, deep sense of responsibility and ownership; ability to collaborate effectively with cross-functional teams (AI, frontend, product).
- Structured hybrid approach is centered around our offices and remote work environments.
- Benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
- If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
