KnowBe4's Human Risk Management platform uses intelligent, adaptive systems to help people and AI agents recognize and respond to threats, turning human behavior from the weakest link into the strongest defense. As a Software Engineer, you'll help build and improve these systems alongside experienced engineers, designing, testing, and shipping features that put AI safely into production at global scale.
Requirements
- 3+ years of experience building backend or cloud-native software systems (preferably in AWS).
- Strong Python skills and experience with modern web/API frameworks such as FastAPI or Flask.
- Curiosity for AI/ML - you've explored LLMs, orchestration frameworks, or retrieval-augmented generation (RAG).
- Commitment to quality - you write maintainable, tested code and thrive in collaborative reviews.
- Experience with data processing tools (PySpark, Pandas, or Polars).
- Familiarity with CI/CD pipelines (we use GitLab) and infrastructure-as-code (we use Terraform).
- A habit of turning new discoveries into reusable knowledge for the team.
Responsibilities
- Build and integrate AI-powered backend features that adapt and learn in production.
- Extend APIs and data workflows that connect models to real users.
- Apply best practices in prompt design, orchestration, and RAG.
- Partner with senior engineers and product teams to deliver secure, scalable systems.
- Write clean, tested code and uphold best practices for reviews and deployment.
- Keep learning! Share ideas, explore new AI tools, and raise the bar for the team.
Other
- Remote positions open to the US only.
- Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.
- If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
- No recruitment agencies, please.
