Ergo turns every customer conversation—across Zoom, email, Slack, and phone—into structured CRM data, proactive follow-ups, and real-time revenue insights. We free sales teams from busywork so they can focus on relationships and closing deals. We’ve proven product–market fit with early reference customers and are now scaling our platform to handle massive data volumes and increasingly complex AI-driven workflows.
Requirements
- 1+ years of experience building and scaling production-grade backend systems.
- Strong proficiency in Node.js and/or Python.
- Comfortable designing APIs and working with distributed systems.
- Interested in real-time data processing, AI workflows, and large-scale ingestion challenges.
- Experience with real-time data pipelines or high-volume ingestion systems.
- Familiarity with CRM, RevOps, or sales tooling integrations.
- Exposure to AI systems, LLMs, or retrieval-augmented generation (RAG).
Responsibilities
- Architect and scale ingestion pipelines and APIs to handle millions of daily events across calls, emails, and messages.
- Design robust distributed systems that ensure uptime, resilience, and sub-second response times.
- Build infrastructure for advanced AI agents that handle sales tasks—like CRM updates, follow-ups, and insights—across diverse customer setups.
- Develop deep integrations with CRMs, communication tools, and productivity platforms.
Other
- Work directly with founders and customers to scope features, gather feedback, and iterate quickly.
- Thrive in ambiguity, bias toward action, and enjoy building from zero to one.
- Communicate clearly and collaborate well with both technical and non-technical teammates.
- Love learning fast and picking up new tools, frameworks, or approaches as needed.
- Are looking for a 9–5: the team typically works all day with breaks, meals, and exercise; it’s common to work into the night.