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Eli Lilly Logo

Software Engineer ChatNow Program

Eli Lilly

$64,500 - $158,400
Oct 30, 2025
Indianapolis, IN, US
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Advancing the capabilities and user experience of Lilly's enterprise chatbot platform, ChatNow, by designing, developing, and maintaining scalable full stack solutions.

Requirements

  • Proven experience in full stack development using modern frameworks (e.g., Python, JavaScript/TypeScript (Node.js, React))
  • Experience with Agentic & AI Tooling (e.g. LangChain, LangGraph, Open AI SDKs, Cortex, MLflow, LangFuse, Vector DBs, etc.)
  • Experience contributing to RAG (Retrieval-Augmented Generation) pipelines
  • Familiarity with multi-agent architectures and LangGraph workflows
  • Understanding of LLM fine-tuning, prompt optimization, or embedding-based retrieval
  • Experience with machine learning and natural language processing (NLP) technologies
  • Experience in cloud computing platforms such as Microsoft Azure

Responsibilities

  • Driving the implementation of new features and enhancements across the ChatNow platform, ensuring performance, reliability, and security
  • Contributing to architectural decisions and technical strategy for full stack development within the ChatNow ecosystem
  • Building, maintaining, and optimizing Python and JavaScript based microservices that support ChatNow’s agentic orchestration and RAG pipelines
  • Implementing and enhancing MCP server integrations, tool-spec definitions, and Cortex marketplace utilities for multi-agent orchestration
  • Supporting CI/CD automation for ChatNow builds, leveraging GitHub Actions, Jira workflows, and environment promotion across DEV, QA, and PROD
  • Working with MLflow, LangFuse, and Power BI to monitor model performance, version control, and conversational analytics
  • Following internal security, compliance, and AI Registry protocols to ensure alignment with responsible AI and data privacy standards

Other

  • Participating in agile development cycles, code reviews, sprint planning, and continuous improvement initiatives
  • Collaborating closely with AI architects, technology integrators, and other developers to enhance system reliability, expand automation capabilities, and ensure high-quality deployments across domains
  • Solid understanding of software engineering best practices including agile methodologies, CI/CD, and automated testing
  • Ability to collaborate cross-functionally with product managers, designers, and other engineers
  • Prior experience working with cross-functional global development teams