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Software Engineer - Configuration Management Database - CMDB Engineering

ServiceNow

$123,500 - $191,500
Oct 3, 2025
Santa Clara, CA, USA
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ServiceNow's CMDB team is looking to build highly scalable, high-performance, and innovative core functionalities for their CMDB platform, focusing on intelligent applications and experiences. They aim to craft AI-native software experiences where artificial intelligence is a first-class technology, elevating user interaction with the CMDB.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 3+ years of full stack software development experience with programming languages like Java or similar OO language
  • Full stack Development experience
  • Ability to debug and arrive at RCA (root cause analysis) efficiently.
  • Cloud Enterprise software experience
  • Experience building scalable experiences and working in a complex architecture
  • Experience with modern UI frameworks like Angular, React or Vue

Responsibilities

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Help design and implement new products and features while also enhancing the existing product suite
  • Contribute to impactful product development as we continue to grow and scale.
  • You’ll also be at the forefront of building AI-native software experiences, where artificial intelligence is not just an add-on—but a first-class technology.
  • You’ll help craft intelligent, adaptive solutions that elevate how users interact with the CMDB.

Other

  • If you enjoy working across diverse technologies and development environments—and can juggle multiple priorities with confidence and focus—this is the team for you.
  • Ability to communicate effectively & efficiently with a consistent practice of technical documentation