Glean is looking to solve the problem of helping enterprises find, use, and act on knowledge by building a Work AI platform that powers intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform.
Requirements
- 3+ years building production backend or data infrastructure systems (Java, Go, C++, Python, etc.).
- Hands-on experience with distributed systems, data pipelines, queues, and large-scale storage (SQL/NoSQL).
- Prior work on enterprise connectors, search/indexing, information retrieval, or security-sensitive systems is a strong plus.
- Comfortable with strict consistency and permission-modeling challenges.
- You think in SLOs, error budgets, failure modes, and correctness guarantees — not just features.
- Power user of LLMs and AI tools in your own workflow.
- Experience with datasources like actions, live-fetch, and query language support.
Responsibilities
- Build and scale connectors to a wide variety of SaaS and on-prem systems (Google Workspace, Microsoft 365, Slack, Salesforce, Jira, ServiceNow, GitHub, etc.).
- Handle full syncs, low-latency incremental updates via webhooks/APIs, rate-limiting, and complex authentication flows.
- Transform raw, unstructured enterprise content into rich, structured, permission-aware representations optimized for search and LLM reasoning.
- Design document schemas and enrichment pipelines (entity extraction, access-graph propagation, redactions, etc.).
- Own end-to-end correctness, freshness, and performance for petabyte-scale data flows.
- Solve hard problems in ordering, idempotency, exactly-once processing, backpressure, and retries across distributed queues, workers, and storage.
- Preserve fine-grained ACLs, deletions, and sensitivity constraints so AI answers are always grounded in what users are actually allowed to see.
Other
- 4 days a week in one of our SF Bay Area offices
- 3+ years of experience
- Passionate about making AI trustworthy by building the rock-solid data foundation underneath it.
- Comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
- Home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
