NRG's Vivint Smart Home is looking for a Jira administrator to manage and improve their Jira and GitLab systems, ensuring efficient tool usage and data integration for various teams.
Requirements
- Strong experience administering Jira, including configuration of workflows, permissions, and custom fields
- Familiarity with GitLab group and project structures
- Proficiency in Python for scripting against REST APIs (e.g., Jira, GitLab, ServiceNow)
- Ability to identify tooling inefficiencies and automate manual tasks
- Excellent problem-solving and analytical skills
- Two or more years of experience supporting tools in a technical environment
Responsibilities
- Administer and maintain Jira and GitLab, including user access, group management, workflows, and configuration schemes
- Support and streamline onboarding by ensuring timely and accurate access to tools
- Lead the cleanup and consolidation of custom fields, workflows, and schemes to reduce clutter and improve Jira performance
- Develop dashboards, filters, and reports that help teams track and manage their work
- Partner with the Data Team to support integration of Jira data into Snowflake
- Leverage Python scripting to automate auditing, reporting, and governance of Jira configurations
- Serve as the subject matter expert and internal point of contact for Jira and GitLab usage, troubleshooting, and best practices
Other
- Strong communication and collaboration across engineering, product, and data teams
- Service-oriented mindset with the ability to handle access and support requests efficiently
- NRG Energy is committed to a drug and alcohol-free workplace.
- Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
