Promise modernizes how government agencies and utilities support people in financial difficulty by building technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity.
Requirements
- You’ve experimented with generative AI or built small projects using LLMs, APIs, or automation tools—and you’re eager to go deeper.
- Solid foundation in computer science and software development, with familiarity in Python, JavaScript/TypeScript, or similar languages.
- Experience prototyping, doing data analysis, and shipping code to production.
- Familiarity with prompt engineering, model fine-tuning, or open-source LLM tools.
Responsibilities
- Deploy with purpose: Work hand-in-hand with public agencies and utilities to integrate Promise’s technology into real-world systems.
- Build AI-powered tools: Contribute to features that use large language models (LLMs), automation, and intelligent data parsing to simplify government workflows.
- Solve problems in the wild: Dive into customer environments, debug in production, and creatively adapt solutions to unique partner needs.
- Collaborate across teams: Partner with engineering, product, and delivery teams to make deployments smoother and smarter over time.
- Own outcomes: Learn how to manage customer relationships, document solutions, and continuously improve our deployment processes.
Other
- Mission-driven engineer who wants to make real-world impact—fast.
- Builder mindset: You love figuring things out—quickly.
- Customer-first: You’re energized by real-world challenges and comfortable communicating with non-technical stakeholders.
- Collaborative: You thrive in cross-functional teams and aren’t afraid to ask questions or offer ideas.
- Must have graduated (or be on track to graduate) with a Bachelor’s or Master’s degree in Computer Science or a related field by June 2026.
- Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders).
- Additionally, candidates must reside in the US.
