OpenAI needs to build and operate a world-class commercial platform that enables enterprises to confidently adopt, scale, and manage their usage of OpenAI products. The Finance Experience team is responsible for building the systems that empower both customers and internal teams to understand, manage, and trust every aspect of their financial relationship with OpenAI, including invoicing, billing, payments, and revenue recognition.
Requirements
- 5+ years of experience building full-stack web applications with strong fundamentals across frontend, backend, and API design.
- Proficiency with modern frontend frameworks (e.g., React, TypeScript) and backend technologies (Python preferred; Node, Go, or similar also welcome).
- Experience designing or working with scalable backend systems, data models, and event-driven or workflow architectures.
- Comfort owning features end-to-end across UI, APIs, data, and operations.
- Experience working in environments where correctness, traceability, and data integrity matter—e.g., billing, payments, finance, enterprise SaaS, or similar domains (preferred, not required).
Responsibilities
- Build high-quality full-stack features across our billing and account management surfaces, combining polished UI, performant APIs, and robust backend logic.
- Design and evolve the architecture for core billing flows including invoices, payments, subscriptions, purchase controls, and enterprise usage transparency.
- Develop internal tooling and platforms for Finance, Accounting, SalesOps, and Support—including dashboards, workflows, automation, and interfaces to downstream systems.
- Collaborate with cross-functional partners to deeply understand financial accuracy, compliance, and operational needs, and translate them into reliable, scalable software.
- Ensure correctness and reliability of financial data across systems, with attention to auditing, traceability, and idempotent workflows.
- Operate services in production: monitor health, investigate issues, improve reliability, and build safeguards to protect customer trust.
- Contribute to shaping the team’s roadmap, technical direction, and engineering culture as we modernize and scale OpenAI’s commercial platform.
Other
- Strong product instincts and passion for building intuitive, high-reliability user experiences.
- Ability to collaborate effectively with cross-functional partners and communicate clearly with technical and non-technical stakeholders.
- We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
