PagerDuty is seeking an Intermediate Software Engineer to join their Growth and Insights Engineering team. This role will focus on developing analytics features that provide key operational insights to customers, supporting the growth and maturity of customer usage of the PagerDuty product suite, and architecting/building robust data transformation pipelines, dimensional models, and performant queries to handle increasing data needs. The engineer will also be responsible for the availability of a public analytics API and supporting front-end UIs.
Requirements
- 2+ years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
- Development experience working on customer-facing and web-based systems.
- Experience with monitoring, observability and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk, Segment)
- Proficiency in at least one programming language (e.g. Python, Java, Ruby, Elixir etc.)
- Have operational experience with modern data stack patterns & tools (e.g. ELT, Kafka,applying software engineering principles to data problems, etc.)
- Experience building user-facing public APIs
- Have experience working with Elixir and Snowflake
Responsibilities
- From day one, you’ll be designing, coding, testing and shipping backend applications or micro-services, APIs or front-end interfaces that ensure we deliver secure, highly reliable and scalable solutions to our customers.
- Build and develop the core infrastructure and tooling
- Help drive and define team standards by participating in code reviews
- Collaborate with product and UX to deliver the highest quality customer experiences
- Lead post incident reviews and drive systematic improvements to prevent recurring issues
- Collaborate with other engineering teams globally to define and implement development standards
- Champion observability and monitoring best practices across the organization
Other
- Participate in a 24/7 on-call rotation.
- Strong verbal and written communication skills.
- This role is expected to come into our PagerDuty office 1 day per month
- PagerDuty is committed to creating a diverse environment and is an equal opportunity employer.
- PagerDuty uses the E-Verify employment verification program.
