Smart Data Solutions is looking for a Software Engineer I, Implementation to configure, customize, and deploy their Java-based solutions for clients, ensuring successful implementation, seamless integration, and high-quality deliverables that meet customer requirements.
Requirements
- Proficiency with Java
- Proficiency with Unix-like operating systems
- Proficiency with Windows operating systems
- Knowledge of relational databases
- Experience with technologies listed in previous section
Responsibilities
- Configuring, customizing, and deploying our Java-based solutions for clients.
- Work closely with cross-functional teams to ensure successful implementation, seamless integration, and high-quality deliverables that meet customer requirements.
- Understand and follows all assigned customer workflows including import and export processes.
- Interpret customer business processes, analyze problems, and recommend programmable solutions.
- Apply analytical and business knowledge to solve customer specified problems adhering to SDS coding standards and policies.
- Assist with the development and maintenance of new and existing clients
- Document updates, testing, and technical production monitoring plans
Other
- Manage customer accounts to ensure processes are working as expected and identify potential problems.
- Communicates to customers (via emails and phone calls) about SDS workflows.
- Communicates to client of any critical production issues that may affect a customer’s production process.
- Communicates to team lead, manager or COO on any critical production issues related to the client.
- Adheres to SDS’s courteous and professional, written and verbal, communication standards.
- Consistently high rating on customer satisfaction surveys
- Provides timely responses to all assigned tickets in accordance with SDS policies
