Improving the customer service experience and messaging infrastructure to enable Etsy to deliver efficient, high-quality, and scalable support to its buyers.
Requirements
- HTML, CSS, JS, and relevant frameworks
- API design
- PHP, MySQL, BigQuery
- Experience operating in a full-stack environment and owning the development of features end-to-end
Responsibilities
- Contribute at all levels; from front-end (HTML, CSS, JS, and relevant frameworks), to API design and back-end (PHP, MySQL, BigQuery).
- Document technical design decisions.
- Working closely with stakeholders to improve existing processes by optimizing existing internal tools or/and creating new ones.
- Push code to production early and often using our continuous deployment systems.
- Participate in code and design reviews and maintain high standards of code quality.
Other
- Candidates based in the United States.
- Candidates living within commutable distance of Etsy’s Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered.
- For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office.
- Empathy, ownership, communication, and technical skill are valued equally.
- How you care as much about building great products as you do writing great code.
- Have a knack for organization and breaking down large problems into smaller ones.
- Can be autonomous, determined and a fast learner.
