The Visual Studio Feedback and Subscriptions team is looking to enhance the connection between customers and Visual Studio engineers by leveraging Artificial Intelligence (AI) to transform customer feedback into actionable insights and improve the overall developer experience.
Requirements
- 1+ year(s) of experience with Cloud Services
- 1+ year(s) of experience using Generative AI (Gen AI) to build features and experiences
- Experience in building AI-driven applications, prompt engineering and model evaluation.
- Web development skills (ASP.NET, React, etc.)
- SQL, Kusto and Machine Learning (ML)
- Data-driven approach to software engineering
- Coding in languages including, but not limited to, C, C++, C, Java, JavaScript, or Python
Responsibilities
- Design and develop features for customers to manage Visual Studio subscriptions and benefits
- Build and enhance the Developer Community platform using AI to foster direct engagement between customers and Visual Studio engineers.
- Work with AI for multitude of features on the platform, which helps improve productivity not just on the VS team; but other services leveraging the platform including customers.
- Implement automation to improve operational efficiency and customer engagement.
- Monitor system performance, troubleshoot issues, and ensure reliability and security across services.
- Learn, drive and improve modern software engineering practices across design/code reviews, testing and deployment
- Collaborate with internal and external Microsoft partner teams to define requirements and deliver high-quality user experiences.
Other
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience
- Ability to meet Microsoft, customer and/or government security screening requirements
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Self-driven and ability to work with minimal direction to research solutions to challenging business/technical problems.
- Embody our Culture and Values
