The Customer Experience Applications Team delivers Dynamics 365 Customer Service Omnichannel that lets our customers run intelligent and highly scalable contact centers. We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and a number of other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors.
Requirements
- 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- 2+ years of professional software development with hands on exposure to distributed systems
- Experience delivering Dynamics 365 and/or Power Platform solutions
- Experience with building infrastructure using Microsoft Azure, AWS, or Google Cloud
- Experience in developing and debugging products and test code within REST and gRPC
- Experience with proficient coding, debugging, and problem-solving skills
Responsibilities
- Designing and developing highly usable and scalable new application capabilities and enhancing existing capabilities to meet the needs of our customers
- Developing and debugging product/test code in a distributed platform using C-Sharp, Azure, and Power Platform
- Own quality and devops for your code
- Troubleshooting live site issues as part of both product development and live site rotations
- Ensuring high reliability of applications and services through intelligent monitoring and alerting
- Throughout your tasks, you will work closely with Program Managers and other Software Engineers to optimize design, quality and functionality as Microsoft places a premium on the ability to work well in a team environment.
Other
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Excellent verbal, written, and cross-team collaboration skills
- Passion for improving software quality and engineering excellence
- A team player and collaborator, across time zones and diverse stakeholder groups
