To collaborate with and support our customers, this engineer must have demonstrated a consultative customer service attitudes in prior roles in similar organizations.
Requirements
- Experienced in Linux operating system for installing and managing software.
- Ability to package scientific software into RPMs, containers (and integrate with Lmod—so users can
module load ).
- Familiarity with Apptainer/Singularity HPC/Docker/Kuberneties.
- Familiarity with at least two high performance cluster operating systems such as OpenHPC, ROCKS, Bright/Nvidia Cluster Manager, Open OnDemand.
- Familiarity with large scale high performance parallel file storage systems such as WEKA, VAST, GPFS, BGFS, CEPH.
- Experience with installing and supporting: Open source and commercial research related software, Python, R, Matlab, Mathworks, Julia, Ansys, Intel, nVidia CUDA and GCC compilers.
- Experience with all related dev ops tools such as GitHub, GitLab, Ansible, package management tools for rpm and or deb package building.
Responsibilities
- install and manage software to support researcher
- lifecycle management of software including patching and versioning
- tailor the installation and management according to researcher needs while leveraging HPC systems capabilities
- train users in the use of software through workshops
- prepare software documentation
- troubleshoot user software issues
- help with planning of software use in HPC environments
Other
- demonstrated a consultative customer service attitudes in prior roles in similar organizations
- High school diploma with eight (8) years recent applicable experience.
- Associate Degree with six (6) years recent applicable experience.
- Bachelor's Degree with four (4) years recent applicable experience.
- Master's degree in Computer Science or equivalent with two years of experience in corresponding research services, support efforts, products and technologies.
