Microsoft is seeking a Software Engineer II to lead the Employee Self Service Platform Extensibility team to drive the development of extensibility features that empower AI agents to deliver seamless, personalized, and actionable employee support through Microsoft Copilot Studio and BizChat.
Requirements
- 2+ years of professional software engineering experience with deep understanding of distributed systems/Microservices architectures.
- 1+ years' of experience in design, coding, rapid prototyping, debugging, and problem-solving.
- Ability to work on cross-platform integration.
- Solid understanding of open APIs from ISVs like Service Now, SAP Success Factors, Workday, Oracle HRMS, ADP etc.
- Understanding driving quality experience for customers.
- Understanding of LLM and copilot is an added advantage.
- Cross-platform Single Sign On, On behalf of (OBO) development experience.
- Experience in Identity Frameworks including Oauth, Authentication, Authorization, OpenID Connect authentication.
Responsibilities
- Coordinate and partner across product teams, develop and support key extensibility features in Microsoft AI products – Microsoft Copilot Studio and Bizchat.
- Collaborate with internal and customer HR, IT, and Facilities stakeholders to understand business needs and translate them into technical solutions.
- Design and implement extensibility features that allow AI agents to interact with enterprise systems (e.g., HRIS, ITSM, Facilities platforms).
- Own the delivery of key extensibility features such as agent publishing, multi-agent architecture improvements, MCP and connectors, and conversational workflow customization.
- Identify and drive performance, scalability, and reliability improvements across the ESS platform.
- Establish engineering best practices, including CI/CD, telemetry, and quality assurance.
Other
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience
- Ability to meet Microsoft, customer and/or government security screening requirements
- Ability to work 3 days/week in-office
- Travel: None
- Must be able to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
