Microsoft's IC3 (Intelligent Conversation and Communications Cloud) aims to empower real-time conversation products like Skype and Teams by providing reliable and high-quality audio/video calling, meetings, and chat services. The goal is to make conversations more intelligent, surface useful information in real-time, and enable actions on behalf of customers during conversations, learning from each interaction to improve future experiences. The challenge lies in building and running these services at scale for hundreds of millions of users across Microsoft 365.
Requirements
- coding in languages including, but not limited to, C, C++, C, Java, JavaScript, or Python
- 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C, Java, JavaScript, or Python
- 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C, Java, JavaScript, or Python
- Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C, Java, JavaScript, or Python
Responsibilities
- Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).
- Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.
- Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.
- Collaborates with appropriate stakeholders to determine user requirements for a scenario.
- Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
- Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.
Other
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- insatiable passion for technology
- constant intellectual curiosity and willingness to learn
- ability to communicate well in a team environment
