The GPS/Agent Experience – ServiceHub team at Wayfair is dedicated to building and improving the internal tools that Wayfair's customer service agents use every day, with the goal of making these tools more intuitive, reliable, and efficient, leading to better agent engagement and higher customer satisfaction.
Requirements
- 3+ years of transferable software development experience in a corporate environment.
- 2-3 years of professional experience in front-end development using ReactJS and modern JavaScript (ES6+).
- Strong understanding of HTML, CSS3, TypeScript, and responsive design principles.
- Proven knowledge and experience working with object-oriented programming languages.
- Experience or exposure to SQL and Java.
- Experience integrating front-end components with REST APIs or GraphQL services.
- Solid understanding of front-end state management patterns (e.g., Redux, Context API).
Responsibilities
- Own the design and hands-on building of applications that are reliable, scalable, and easy to maintain.
- Ensure the quality of engineering direction across multiple teams within the organization.
- Contribute to architectural and code review discussions that impact our engineering ecosystem.
- Define standards to raise the bar for the teams you'll be working with.
- Collaborate with leads and engineers across multiple teams to solve a wide variety of business and technical problems.
- Ensure our systems are properly documented.
- Contribute to the growth and development of the Wayfair engineering organization.
Other
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or another related technical discipline.
- Must work in the office on Tuesdays, Wednesdays, and Thursdays.
- Strong communication and collaboration skills to work across teams.
- Time Off: Paid Holidays, Paid Time Off (PTO)
- Health & Wellness: Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
