Five9 is seeking a Software Engineer II to help build and enhance the voice solutions that power their industry-leading contact center platform, bringing joy to customer experience.
Requirements
- 5+ years of industry experience in software development and troubleshooting VOIP systems.
- Great understanding on WebRTC in browser and/or SIP signalling.
- Proficient and expert in JavaScript. Additionally have a minimum of two years of practical experience in the second language between C++ and Java.
- Experience in troubleshooting tools, audio media analysis and good debugging skills.
- Experience working on complex problems and systems.
- Experience working within an Agile/Scrum team.
- Good understanding of VOIP protocols like SIP, RTP, RTCP and other network protocols.
Responsibilities
- Be part of an agile team to develop a scalable, highly available global voice platform.
- Understand performance and scalability principles and apply when developing software.
- Collaborate with Product Managers, Architects, Engineering leaders and test engineers.
- Mentor and train junior team members.
Other
- Bachelor’s degree (or equivalent /above) in relevant discipline.
- Positive, self-motivated and enthusiastic attitude with a strong-sense of ownership.
- Strong communication skills, both verbal and written.
- Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office.
- 3 days a week (M, W, TH) in our San Ramon office for candidates who reside within 50 miles of our San Ramon location.
