JPMorgan Chase is looking to solve complex and broad business problems with simple and straightforward solutions in the area of site reliability engineering within the Enterprise technology, Market risk team.
Requirements
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
- Experience analyzing, troubleshooting and supporting large-scale systems.
- Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
- Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
- Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
Responsibilities
- Write high-quality, maintainable, and well-tested software to develop reliable and repeatable solutions to complex problems.
- Collaborate with product development teams to design, implement and manage CI/CD pipelines to support reliable, scalable, and efficient software delivery.
- Partner with product development teams to capture and define meaningful service level indicators (SLIs) and service level objectives (SLOs).
- Develop and maintain monitoring, alerting, and tracing systems that provide comprehensive visibility into system health and performance.
- Contribute to design reviews to evaluate and strengthen architectural resilience, fault tolerance and scalability.
- Uphold incident response management best practices, champion blameless postmortems and continuous improvements.
- Debug, track, and resolve complex technical issues to maintain system integrity and performance.
Other
- Formal training or certification on software engineering concepts
- 3+ years applied experience
- Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
- Ability to initiate and implement ideas to solve business problems
- Experience working in the financial/fintech industry
