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PDI Technologies is looking to hire a software engineer to support and maintain their market-leading software products, optimize performance of enterprise software solutions, and troubleshoot and resolve software issues for their customers.

Requirements

• Proficiency required in all of the following: .Net and C
• Proficiency required in SQL performance troubleshooting and tuning
• Familiarity with the Microsoft Visual Studio IDE and the use of Azure DevOps
• 2+ years of practical experience with Agile development methodologies
• Computer science fundamentals: OOP, design patterns, data structures & algorithms

Responsibilities

• Actively support and develop software solutions for PDI products
• Troubleshoot and resolve software issues with due urgency and maintain thorough documentation of all software solutions
• Perform engineering level tests to find defects; troubleshoot and debug production issues
• Guides and trains less experienced engineers
• Partner with Product Management to consult on solution feasibility and high-level effort estimation
• Prepare and provide case status and risk assessments to their manager with appropriate levels of detail to ensure customer issues are properly escalated and prioritized
• Use a disciplined approach in an Agile environment to assist in analysis and determination of preferred solutions to technical challenges

Other

• Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms
• Ability to independently work as a contributing member in a high-paced and focused team
• Ability to multi-task and prioritize tasks with competing deadlines
• Strong problem-solving and analytical skills with the ability to work under pressure
• Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role.