JPMorgan Chase is looking to enhance its Consumer & Community Banking and Home Lending operations by improving workflow efficiency, ensuring compliance, and managing system integrations within the mortgage sector. The company aims to design and deliver secure, stable, and scalable technology products to support business functions and achieve firm objectives.
Requirements
- Formal training or certification on software engineering concepts and 3+ years applied experience.
- Experienced Encompass Administrator with over 2+ years of hands-on expertise in configuring, customizing, and maintaining the Encompass LOS platform to support retail, wholesale, and correspondent lending channels.
- Familiarity with API calls, Encompass plugins, OOP framework, and version control tools like GitHub.
- Exposure to JavaScript, particularly in the context of Encompass Web.
- Experience in writing and maintaining REST / SOAP Based APIs.
- Working Knowledge of CI/CD pipelines, Git -based workflows or configuration-as-code practices.
- Practical cloud native experience.
Responsibilities
- Design and maintain custom input forms, business rules, field triggers, loan programs, and personas to streamline lending workflows.
- Support system upgrades, testing, and change management, ensuring minimal disruption during releases.
- Sets the overall guidance and expectations for team output, practices, and collaboration.
- Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures.
- Identifies and mitigates issues to execute a book of work while escalating issues as necessary, along with ensuring successful collaboration across teams and stakeholders.
- Enable business capabilities through technical innovation and process improvements.
- Interpret technical and business objectives, identifying challenges and providing innovative solutions to address them.
Other
- Demonstrated track record in supporting mortgage operations by enhancing workflow efficiency, ensuring compliance, and managing system integrations.
- Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation.
- Experience leading teams of technologists.
- Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives.
- Experience with hiring, developing, and recognizing talent.
