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Software Engineer (III/Senior), Admin

ngrok

$147,000 - $225,000
Oct 7, 2025
San Francisco, CA, US
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ngrok Inc. is looking to improve the administrative capabilities that enable customers to securely manage, configure, and operate at scale, by hiring a Software Engineer to join their Admin Engineering team.

Requirements

  • Strong backend engineering experience in Go or Rust, Java, C/C++
  • Hands-on working knowledge of APIs, API design, and related protocols.
  • Solid understanding of security, identity, and access management systems.
  • Experience with infrastructure-as-code tools (Terraform, etc.) and cloud-native environments.
  • Familiarity with distributed systems and ability to debug complex service interactions.
  • Experience working on admin platforms or enterprise SaaS products.
  • Familiarity with certificate management and global identity systems.

Responsibilities

  • Design, build, and operate core admin-facing services and APIs.
  • Develop and improve IAM / RBAC / CIS systems for secure access control.
  • Implement and evolve global configuration and identity management systems (domains, certificates, traffic identities, service accounts).
  • Strengthen observability across agents and administrative workflows.
  • Partner closely with product, design, and platform teams to ship reliable, high-quality features.
  • Ensure scalability, reliability, and security of admin services in production.
  • Participate in architecture and technical design decisions, advocating for long-term maintainability.

Other

  • 3+ years of software engineering experience, with a track record of delivering production services at scale.
  • Ability to take ownership of projects and contribute to teamwide technical direction.
  • Strong collaboration and communication skills.
  • Must be US-based, and legally authorized to work in the United States.
  • Attractive mix of salary and equity, with benefits including 401(k) match, healthcare, dental, and vision premiums fully covered