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JPMorgan Chase is looking for a Software Engineer III to design and deliver trusted market-leading technology products in a secure, stable, and scalable way, serving as a seasoned member of an agile team within Employee Platforms Workforce Technology.

Requirements

• Experience using ServiceNow platform, with demonstrated expertise in at least 2 ServiceNow modules either HR Service Delivery or ITSM
• Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
• Experience working on system integrations between ServiceNow and other applications using REST API.
• Experience in debugging issues and finding new ways of proactive monitoring to ensure platform stability.
• HR Service Delivery, ITSM or Workplace Services experience
• Service portal experience
• ServiceNow Certifications

Responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change

Other

• Formal training or certification on Software Engineering concepts and 3+ years applied experience
• Strong analysis, problem-solving, and decision-making skills
• Ability to mentor junior developers, fostering a collaborative and innovative team environment.
• Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.
• Adds to team culture of diversity, equity, inclusion, and respect