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Sam's Club Logo

Software Engineer III - SRE

Sam's Club

$90,000 - $180,000
Aug 22, 2025
Bentonville, AR, US
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Sam's Club SRE team is looking to drive observability, automation, and stability for Sam's Club's Seamless Exit solution, which uses computer vision and AI to eliminate the need to check members' receipts as they exit.

Requirements

  • Proficiency in Java, with a good understanding of its ecosystems and Service-oriented architecture
  • Good knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
  • Skill for writing reusable Java libraries.
  • Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
  • Experience in working with web application frameworks.
  • Ability to write clean, readable Java code
  • Experience in handling external and embedded databases

Responsibilities

  • Monitor and maintain system health: As part of your role, you'll be responsible for ensuring the reliability, availability, and performance of our services. You'll identify potential issues and work proactively to prevent system problems before they occur.
  • Manage system incidents: You'll act as the first line of defense when system incidents occur. By coordinating with different teams and implementing effective solutions, you'll be integral in restoring service as quickly as possible.
  • Automate processes and develop tools: You'll work on automating manual processes and creating tools that aid in the monitoring, diagnosing, and addressing of system issues. Your contributions will help improve our system's reliability and efficiency.
  • Optimize system performance: You'll be involved in identifying bottlenecks, and working on innovative solutions to improve system efficiency and speed, ensuring optimal performance.
  • Drive automation, Build observability dashboard, Drive Incident reduction and work on any critical issues during any (P1/ P2)
  • Availability in Off hours and weekend (on call) for support for critical Production issues
  • Implementing automated testing platforms and unit tests

Other

  • You are skilled in programming, cloud technologies (GCP, Azure), and are proficient in the use of automation tools.
  • You have a knack for troubleshooting, with proven abilities to resolve system issues under high-pressure situations.
  • You are a team player with great communication skills, able to collaborate effectively while also capable of taking initiative and working independently.
  • You are committed to staying updated with the latest industry trends, technologies, and best practices in site reliability engineering.
  • Customer Service, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.