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Software Engineer III - SRE/Production support

JPMorganChase

Salary not specified
Aug 26, 2025
Tampa, FL, US
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JPMorgan Chase's Payments Technology group is seeking a Software Engineer III to design and deliver market-leading technology products in a secure, stable, and scalable manner, supporting various business functions to achieve the firm's business objectives.

Requirements

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Hands-on practical experience in system maintenance, application support, and operational stability.
  • Proficiency in Java and Python programming languages, with strong debugging skills.
  • Experience in managing deployments and performing RCA in a large corporate environment.
  • Knowledge of AWS services and cloud-based solutions.
  • Proficiency in database querying using SQL.
  • Exposure to agile methodologies and practices, including CI/CD, application resiliency, and security.

Responsibilities

  • Execute monthly or quarterly deployments, ensuring smooth and efficient implementation of updates and changes.
  • Perform Product Lifecycle Management (PLM) and Service Request (SR) activities to maintain system stability and performance.
  • Support daily production issues by conducting Root Cause Analysis (RCA) for core and code-related problems.
  • Collaborate with Operations and other relevant teams to address and resolve breaks in debit or credit processes.
  • Be able to understand and troubleshoot code written in Java and Spring-boot framework
  • Utilize AWS services and tools to enhance system performance and reliability.
  • Monitor and manage incident queues to ensure timely resolution and adherence to service level agreements (SLAs).

Other

  • Adds to team culture of diversity, opportunity, inclusion, and respect
  • Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.