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Orb is transforming how modern AI and software companies monetize at scale by providing next-generation billing infrastructure that turns complex usage-based pricing into competitive advantage. The business problem is to ensure the reliability and scalability of this infrastructure, as downtime directly leads to lost revenue for their customers.

Requirements

• You think deeply about edge cases, failure modes, bottlenecks, etc
• You have a knack for investigating and debugging tricky errors and performance issues
• You enjoy building scalable infrastructure for a high-growth product
• You can effectively mentor fellow engineers on best practices (observability, rollout strategies, risk mitigation, etc)
• 5+ years of experience in software engineering
• worked in in the infrastructure domain for 4+ years

Responsibilities

• Lead infrastructure resiliency efforts - recovery mechanisms, tenant isolation, load spike handling, etc
• Improve observability and operability of our systems
• Build performance-critical, user-facing infrastructure (eg. real-time event processing)
• Plan scaling initiatives to handle large customer growth
• Partner with other engineering teams to ensure we build reliable product features
• Learn from a talented peer group, and share your expertise

Other

• We work in office 3 days/week in downtown San Francisco.
• customer centricity, minutes matter, run with it, and attention to detail shape how we work and grow as a team.
• Excellent medical, dental, and vision insurance
• Unlimited PTO plus an additional week off between Christmas and New Year’s
• 401k plan