Sierra is creating a platform to help businesses build better, more human customer experiences with AI.
Requirements
- 4+ years hands-on experience building production products and systems.
- Experience and comfort to build and ship full-stack solutions.
- Experience building AI-powered products.
- Experience with Go and Typescript.
- Experience building developer tooling, programming languages, or databases.
Responsibilities
- Build a system for analyzing and visualizing millions of data points about agent performance.
- Enable agent developers to run A/B test their agents to make data-driven decisions about agent behavior.
- Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data.
- Build systems for proactively monitoring agents for defects or new patterns.
Other
- A passion for being on the frontier of AI products.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- Degree in Computer Science or related field, or equivalent professional experience.
- A sharp eye for design.
