AirGarage is looking to solve the problem of offline and mismanaged commercial real estate, starting with the parking industry. They aim to replace outdated systems with a unified, data-rich operating system that optimizes parking assets through technology.
Requirements
- Strong proficiency in Python and SQL, with experience shipping production-quality code.
- C++ background is a plus.
- Experience managing distributed Linux-based hardware appliances or IoT fleets.
- Familiarity with observability and monitoring tools (e.g., DataDog, OpenTelemetry, Prometheus, Grafana) and building internal tooling for device health and alerting.
- Track record building internal tooling, monitoring, or reliability platforms.
- Hands-on experience with Linux systems (dmesg, journalctl, ip, systemd, etc.) and debugging distributed hardware/software environments.
- Background in cellular (4G LTE, CAT 4, CAT 1bis, 5G RedCap), WiFi, WiFi HaLow, or other wireless connectivity.
Responsibilities
- Design and implement systems to monitor, diagnose, and improve IoT device health at scale.
- Build internal tools and scripts for device setup, fleet observability, QA automation, and ongoing monitoring.
- Contribute to backend services that support device integration, calibration, and reliability improvements.
- Investigate and resolve fleet-wide issues by analyzing metrics, logs, and telemetry; minimize downtime through remote debugging and fixes.
- Test and tune hardware products during or post-installation (e.g. camera exposure, detection modes, connectivity parameters) to ensure optimal performance.
- Conduct periodic fleet-wide health assessments to detect degradation, systemic issues, or underperforming devices, and recommend firmware or deployment improvements.
- Serve as the primary internal contact for hardware health, providing regular reports to operations on per-site hardware performance, device uptime, and systemic issues affecting service quality.
Other
- Excellent written and verbal communication skills; able to translate complex technical findings into clear reports and playbooks.
- Self-starter who thrives in a fast-paced, ownership-driven environment.
- Willingness to travel to locations for troubleshooting (roughly 20% travel, otherwise fully remote).
- 3+ years of professional software engineering experience.
- Passion, grit and determination, excited to face the challenges of a rapidly growing startup.
