Zions Bancorporation is seeking to enhance its CMDB capabilities to deliver world-class services to its customers, with a focus on building and implementing integrations with ServiceNow.
Requirements
- 4+ years of ServiceNow development/administration experience.
- Strong scripting skills in JavaScript, Flow Designer, and Business Rules.
- Experience with IT Asset Management, Discovery, and CMDB modules.
- Familiarity with Object Oriented Software Development with languages such as Python, C, or Java.
- Familiarity with Linux and Windows systems administration a plus.
- Strong knowledge of ServiceNow platform and its modules
- Experience with automation platforms and tools
Responsibilities
- Integrate CMDB with external systems (e.g., SCCM, Intune, Fusion, Archer, GCP) using Service Graph Connectors and custom APIs.
- Implement and optimize ServiceNow Discovery and Service Mapping processes.
- Architect, configure, and maintain the ServiceNow CMDB to ensure data accuracy, completeness, and compliance.
- Develop and enforce governance policies and best practices for CMDB usage.
- Build self-service workflows and automation for CI updates, service map recertification, and onboarding processes.
- Support REST API integrations, CyberArk credential management, and agent-based discovery
- Systems and Process Automation using Python, ServiceNow/JavaScript, and various automation platforms depending on skill sets and interest.
Other
- Bachelors in computer science, computer engineering, or related field. A combination of education and experience may meet qualifications
- Hybrid work from home schedule with a minimum of three days per week in the office at the new Zions Technology Center in Midvale, UT.
- Ability to work collaboratively with co-workers and make a difference for the clients and communities served
- Passion for impactful outcomes
- Ability to work in a fast-paced environment and adapt to changing priorities
