Twilio needs to evolve and maintain fundamental Compute infrastructure, collaborating with a passionate team to enhance the system capabilities. This involves developing scalable cloud-native environments, VM orchestration, AWS-ASG Auto Scaling group of EC2 instances, hardened base AMIs, and secure container images while maintaining critical OS libraries. The role will implement solutions for providing robust legacy platform support and cutting-edge cloud-native technologies, all driven by automation and best practices.
Requirements
- 2+ years of experience in AWS Cloud infrastructure management. (preferably backend/infrastructure-focused like AMI, EC2, IAM policies/roles, etc.).
- Strong ASG (Auto Scaling Groups) knowledge, to design, implement, and support scalable cloud-native environments.
- Experience with hardened base AMIs and AL23.
- Proficiency with one or more programming languages: like Java or Python (includes SW Arch patterns, clean code, debugging, etc)
- Proficient in shell scripting to streamline repetitive tasks and enhance efficiency in operations.
- Skills to work independently with multiple global teams, developing, configuring, deploying, and operating the global Twilio Infrastructure Platform, blending operational excellence with development best practices.
- Knowledge of container-based application/services.
Responsibilities
- develop scalable cloud-native environments, VM orchestration, AWS-ASG Auto Scaling group of EC2 instances, hardened base AMIs, and secure container images while maintaining critical OS libraries.
- implement solutions for providing robust legacy platform support and cutting-edge cloud-native technologies, all driven by automation and best practices.
- Automate solutions for operational issues, such as monitoring, performance, planning, and disaster response.
- Ensure a high quality implementation by applying Infrastructure as Code industry standards.
- authoring and reviewing design documents, runbooks, and other service documentation, and keeping a good record of changes in the systems.
- Apply Agile methodologies to continuously deliver value to the customers.
- Act as point of contact for legacy/new Compute system components.
Other
- Collaborate with Tech Leaders, Architects and other Engineers to develop solutions for complex problems in distributed computing and infrastructure management.
- Participate in an on-call rotation to support our business-critical infrastructure.
- Demonstrate effective communication by authoring and reviewing design documents, runbooks, and other service documentation, and keeping a good record of changes in the systems.
- Apply Agile methodologies to continuously deliver value to the customers.
- We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
